Arrival / First impression


  • Clothing and body language
  • Friendly greetings to all staff
  • Positive atmosphere
  • Check current tables settings etc
  • Address your agenda
  • Ask for topics from customer
  • Time check
  • Objective with meeting
  • Take and hold initiative
  • Motivate questions
    “We have booked a meeting for 1 hour, to make the best use of this is it OK that I ask you some questions”